DISQUS

Jonathan MacDonald.com: Customer Relationship Management – Wired Style

  • jtsdst · 1 month ago
    Although I love the gesture and it's indeed a very welcome step up, I am still puzzled by the execution. I tend to read the magazine exactly when I am NOT in front of my computer, so a flash based mag reader is not exactly useful. In Belgium and France, when there is a similar kind of strike, daily newspapers simply offer the full PDF of the paper for free... much more useful and portable.
  • jMac · 1 month ago
    Indeed - its interesting that some (like me) are impressed by even small gestures - even if they are not ideal - which indicates that there is still a long way to go in terms of vendor relationship management ;)